Elle TENS Rental Terms & Conditions
Using the TENS
The TENS machine will only be used by the person named on the hire form. The Hirer will have discussed and sought approval from their medical practitioner or midwife before using the TENS machine. The Hirer will follow the instructions as provided. The success of the TENS machine for pain relief cannot be guaranteed for everyone.
Refundable Bond & Returning the TENS
A fully refundable bond of $50 is payable to secure the booking. The bond is returned to the customer within 10 working days once the TENS machine is returned in good working order. Failure to return the TENS by the due date will result in the Hirer being charged $25 for each week or any part of a week over and above the hire period until the TENS is returned. If the unit is not returned for any reason the Hirer will be charged for that unit ($165). If the unit is returned incomplete, the Hirer will be charged accordingly for the missing item/s. The TENS unit must be returned in the postage bag provided. The bubble wrapping provided must be used to protect the unit. In the event of damage to, or loss of the TENS by the Hirer, the full retail value ($165) is payable to The Doula Advantage by the Hirer.
In the Event of Equipment Failure
The TENS are fully tested immediately prior to dispatch. However, the liability of The Doula Advantage shall not exceed the rental charge. The Hirer should check the contents of the hire pack upon receipt and familiarise herself with the TENS and the instructions. The Hirer must advise The Doula Advantage of any problems whatsoever immediately. The Doula Advantage accepts no responsibility where the Hirer fails to do so and renders it impossible for The Doula Advantage to take any corrective action. In providing The Doula Advantage with personal contact details and payment, the Hirer agrees to the above terms and conditions. The Doula Advantage is not accountable for any injury or damage sustained as a result of misuse.
Refunds
In the event of a hire cancellation PRIOR to the TENS being dispatched you will be refunded the full amount minus an administration fee of $15. In the event of a hire cancellation AFTER the TENS has been dispatched NO REFUND can be made. No refund is given if the products are unused, unclaimed, or otherwise. The TENS hire period is for a full 5 weeks. Should you return your TENS machine early we are not able to offer part refunds of the $50 hire fee.
The TENS machine will only be used by the person named on the hire form. The Hirer will have discussed and sought approval from their medical practitioner or midwife before using the TENS machine. The Hirer will follow the instructions as provided. The success of the TENS machine for pain relief cannot be guaranteed for everyone.
Refundable Bond & Returning the TENS
A fully refundable bond of $50 is payable to secure the booking. The bond is returned to the customer within 10 working days once the TENS machine is returned in good working order. Failure to return the TENS by the due date will result in the Hirer being charged $25 for each week or any part of a week over and above the hire period until the TENS is returned. If the unit is not returned for any reason the Hirer will be charged for that unit ($165). If the unit is returned incomplete, the Hirer will be charged accordingly for the missing item/s. The TENS unit must be returned in the postage bag provided. The bubble wrapping provided must be used to protect the unit. In the event of damage to, or loss of the TENS by the Hirer, the full retail value ($165) is payable to The Doula Advantage by the Hirer.
In the Event of Equipment Failure
The TENS are fully tested immediately prior to dispatch. However, the liability of The Doula Advantage shall not exceed the rental charge. The Hirer should check the contents of the hire pack upon receipt and familiarise herself with the TENS and the instructions. The Hirer must advise The Doula Advantage of any problems whatsoever immediately. The Doula Advantage accepts no responsibility where the Hirer fails to do so and renders it impossible for The Doula Advantage to take any corrective action. In providing The Doula Advantage with personal contact details and payment, the Hirer agrees to the above terms and conditions. The Doula Advantage is not accountable for any injury or damage sustained as a result of misuse.
Refunds
In the event of a hire cancellation PRIOR to the TENS being dispatched you will be refunded the full amount minus an administration fee of $15. In the event of a hire cancellation AFTER the TENS has been dispatched NO REFUND can be made. No refund is given if the products are unused, unclaimed, or otherwise. The TENS hire period is for a full 5 weeks. Should you return your TENS machine early we are not able to offer part refunds of the $50 hire fee.
